Customer Comments

 

What our customers say about us

We are happy to be judged by others and here are just a few recent comments:

Balfour Beatty
Quote from Steve Green, Project Manager of the new Magistrates Courts in Caernarfon....’ by far the best and most professional scaffolding service in North Wales’

Watkin Jones Construction
Quote from Nick Bumby, Project Manager on New Menai Centre Shopping complex in Bangor......’could not have completed the project to the timescale achieved without the support of RSSS Ltd, in particular with the drive of senior scaffolder and supervisor Aled Williams.

 

Comments from our Staff

Dafydd Parry (MD) - “ It’s a great feeling when a customer comes back to us because we delivered a quality service ”
Richard Phillips (Contracts Manager) - “ The effort of getting it right first time means a happy customer and a happy “me”
Emma Dibdin (Administrative Officer) - “ I’m really impressed with how loyal our customers are – we must be doing something right ”
Nicole Barratt-Phillips (Training Coordinator) - ” Our men take great pride in their work and relish the training opportunity we provide. Investing in our people is very much part of the culture of the company ”
Aled Williams (Supervisor) - “ Our teams are frequently praised by customers who often specify that they want the same team on the next job. The reality is that all the teams receive the same praise! ”
Matt Owen (Scaffolder) - “ I love my job – and I hope that it shows in the quality of what I do ”

 

More Information

Our Values

At the heart of our values is Honesty and Integrity. We are entrusted to carry out work for clients in locations where their only connection is a customer/contractor relationship. They need to know that we will respect property, that we will be polite and mindful of our “invasion” of the customer’s property. At the same time, we expect the contractor to respect the scaffolders and their skill.

We take our responsibility for Health and Safety as paramount to our success
and we ensure that our operatives are fully trained We exercise respect and we encourage self-esteem and celebrate the success of our workforce frequently.

Ray Seager Scaffolding Services Ltd have always been aware of their place in the community and frequently give to local charitable institutions, either cash or in kind.
We are committed to our Customers and we treat ALL of our customers with the greatest respect.

Our Workforce
We are commited to improving the way we look at:
Customer Service
Working Conditions
The Environment
People (esp. Equality & Diversity issues)
Interaction with the Community
Health & Safety

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ISO 9001   NASC Member
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CHAS Authorised Contractor



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